Policy · Compliance · Community · South Africa
Hando Group builds the financial infrastructure that powers South Africa's funeral homes, burial societies, and micro-insurers — giving communities access to professional, dignified, and trusted services.
"Our agents now spend less time on paperwork and more time with families who need them."
We believe every South African deserves dignity at their most vulnerable moment — and that the organisations who provide it deserve world-class tools to do so.
Real words from the people using Hando every day — agents, managers, and business owners across the Free State.
"Our agents now spend less time on paperwork and more time with the families who need them. The system just works — even on a slow connection in Cornelia."
"Members can now check their policy from their phone. They feel respected and informed — and that makes a real difference when you are dealing with grieving families."
"Receipts print instantly on our RONGTA printer. Members trust us more when they see everything is professional. Even Sipho — who hates computers — uses it easily."
Our agents bring Hando PolicyHub directly to members — in their homes, at their stoeps, and around their kitchen tables. Technology that works for real people, in real places.
PolicyHub runs your business. Vault protects your members. Together they are the complete platform for the funeral industry.
Join the funeral homes and burial societies already running on Hando PolicyHub. We will have you live within a day.
No commitment required · Response within 24 hours · Free onboarding
From the agent enrolling members in the field to the compliance officer generating FSCA reports — PolicyHub gives every person in your organisation exactly what they need, on any device, from anywhere.
Built specifically for South African funeral homes and burial societies — not adapted from foreign software.
Each person in your organisation gets exactly the access they need — nothing more, nothing less.
We migrate your existing member data, train your staff, and have you running on PolicyHub within 24 hours. No IT team required.
South Africa's first unified financial identity platform — giving members a single, secure place for their policies, beneficiary nominations, and end-of-life wishes.
Accessible from any phone via WhatsApp link or phone + PIN login. No app download required.
Sign in with your phone number and 4-digit PIN. First time? Use the link sent to your WhatsApp to set up your PIN.
Hando Group was founded with a simple but powerful conviction: that the funeral homes and burial societies serving South African communities deserve technology as good as any bank or insurer — and that the millions of families who depend on them deserve dignity, transparency, and trust.
Hando Group started in 2026 in the Free State — not in a boardroom, but from a real problem: funeral homes in underserved communities were running on paper records, WhatsApp groups, and manual spreadsheets. When families came to claim, the system couldn't keep up.
Our first client, Petsana Funeral Home in Frankfort and Cornelia, became our proving ground. We built Hando PolicyHub to solve their specific problems — multi-branch management, thermal receipt printing that works on a RONGTA printer, member statuses that stay accurate even when premiums arrive in cash, late, or in bulk.
From that foundation, we built Hando Vault — a secure digital home for every member's policy, documents, and final wishes. Not an afterthought. A product that treats members as people with rights and dignity, not just policy numbers.
We are still early. But we are building for the long term — for the 15 million South Africans who hold burial society policies and deserve the same quality of financial service as anyone else.
Xolani founded Hando Group with no technical background and a conviction that the funeral industry deserved better tools. Building Hando PolicyHub from scratch — learning to code, managing a live production system with over 1,500 active policies, and supporting real staff at a real funeral home — shaped every product decision.
Based in the Free State, Xolani works directly with every new client during onboarding. When you contact Hando Group, you speak to him directly.
We are always happy to talk — whether you are a funeral home exploring your options, a burial society looking for modern tools, or someone who just wants to understand the vision.
We respond within 24 hours · Free onboarding included · No commitment required