Technology for the Dignity Sector

Building a
better
industry.

Policy · Compliance · Community · South Africa

Hando Group builds the financial infrastructure that powers South Africa's funeral homes, burial societies, and micro-insurers — giving communities access to professional, dignified, and trusted services.

Explore our products Request a demo
1,228+
Active policies live
21k+
Payments processed
5+
Products in the family
100%
Cloud-based, multi-tenant
Hando PolicyHub · Hando Vault · Hando Pay · Hando Academy · Hando Intelligence · Policy Administration · Funeral Home Software · Burial Society Management · Claims Processing · Member Enrolment · POPIA Compliant · South Africa · Hando PolicyHub · Hando Vault · Hando Pay · Hando Academy · Hando Intelligence · Policy Administration · Funeral Home Software · Burial Society Management · Claims Processing · Member Enrolment · POPIA Compliant · South Africa ·
Our Mission

We believe every South African deserves dignity at their most vulnerable moment — and that the organisations who provide it deserve world-class tools to do so.

Trust is infrastructure
We build systems that institutions can stake their reputation on — POPIA-compliant, audited, and built for scale from day one.
Communities first
Over 15 million South Africans hold burial society policies. We are building the digital layer that has never existed for them.
One platform, every role
From the agent collecting in the field to the super admin overseeing all tenants — every role has a purpose-built experience.
The Hando Family

One mark. Many solutions.

Every product shares the same H mark, the same values, and the same commitment to the communities we serve.

01
Hando PolicyHub
Policy Administration · Active
Live

South Africa's most capable cloud-based policy administration system, purpose-built for funeral homes, burial societies, and micro-insurers. Multi-tenant, fully audited, and deployable in a day.

Member Enrolment Claims Processing Payment Collections Reports & Analytics Multi-branch
Request a demo
02
Hando Vault
Financial Identity · Growing

South Africa's first unified financial identity platform — a single verified source of truth about a person's insurance, beneficiaries, and end-of-life wishes.

Phase 1 Complete
03
Hando Pay
Payments Infrastructure · Phase 2

Hardware and software payments built for field collection agents. Sunmi POS devices with thermal printing, card acceptance, and real-time sync to PolicyHub.

Coming Month 3
04
Hando Academy
Industry Training · Planned

CATHSSETA-accredited training for funeral industry professionals. Online and in-person certification for the dignity sector.

Year 2
05
Hando Intelligence
AI & Analytics · Phase 3

AI-powered fraud detection, lapse risk scoring, and claims intelligence for institutions that need to move faster and trust more.

Year 2–3
Hando PolicyHub

Every role.
One system.

From the agent enrolling members in the field to the compliance officer generating FSCA reports — PolicyHub gives every person in your organisation exactly what they need.

01
Multi-tenant architecture
Each funeral home or burial society has completely isolated data, users, and settings. One platform. Unlimited clients.
02
Intelligent lapse management
Automatic lapse detection, configurable reinstatement windows, and arrears tracking — built for the realities of how premiums are collected in South Africa.
03
Claims to payout
Submit, review, approve, and audit claims with a full document trail. Configurable approval tiers. Fraud risk scoring included.
04
POPIA-compliant by default
Every access, every change, every document is logged. Audit trails are immutable. Data belongs to the tenant — always.
Sample Funeral Home · Demo Dashboard
1200
Active
380
Arrears
21k
Payments
Recent Members
Sipho Dube
Active
Lerato Nkosi
Active
Bongani Mthembu
Arrears
Ayanda Sithole
Active
Hando Vault

Your life.
Your legacy.

Hando Vault is South Africa's first unified financial identity platform — giving members a single, secure place for their policies, beneficiary nominations, and end-of-life wishes.

Beneficiary nomination
Members nominate up to 3 beneficiaries with verified bank details and percentage splits — eliminating disputes at claim time.
Private wishes — PIN-gated
Funeral preferences, personal messages, document locations — encrypted and only accessible to the member and their named family.
Verified document storage
POPIA-compliant document storage with full access logs. Every view, every upload, every download — recorded forever.
Nomsa Dlamini
Hando Vault · Active Member
Policy Family Wishes Docs
Cash Payout
Dignity Plan · Active
R 2,500
Monthly Premium
Next due: May 2026
R 90
Member since
Petsana Funeral Home
14 Jan 2022
TM
Thabo Mokoena
Primary Beneficiary · Spouse
100%
Why Hando

Built for the long term.

100%
Cloud-based
No servers to manage, no software to install. Your data is always safe, always accessible, always yours.
15M+
Target market
South Africans holding burial society and micro-insurance policies — the most underserved segment in financial services.
7
Years retention
All financial records retained for 7 years from last claim — POPIA-compliant and audit-ready at every moment.
24hr
Claims target
With Hando Vault's AI verification pipeline, eligible claims process from submission to payment authorisation within 24 hours.

Ready to modernise
your operations?

Join the funeral homes and burial societies already running on Hando PolicyHub. Request a live demo — we will have you live within a day.

✓ Thank you — we will be in touch within 24 hours.
No commitment required · Response within 24 hours · Free onboarding